Cookies Policy

What cookies are and why we use them

A cookie is a small text file that a website places on your device when you visit it. The file holds a short string of information that lets the site recognise your browser on later pages or on a later visit. Similar technologies, such as pixels, tags and local storage, work in much the same way, and in this policy we refer to all of them as cookies.

We use cookies for four broad reasons: to make the site work, to keep your account secure, to understand how the site performs, and to measure the marketing that brings players to us. Some cookies are set by us and read only on our own pages. Others are set by the suppliers we work with for hosting, payments, fraud prevention, analytics and advertising, and are known as third-party cookies.

• Keeping you signed in as you move between the lobby, the cashier and your account pages.
• Remembering the language, currency and display settings you have chosen.
• Protecting your account and our systems against fraud, automated attacks and unauthorised access.
• Supporting the age and identity checks we carry out as a licensed gambling operator before play and before withdrawals.
• Making sure the safer gambling tools in your account, such as deposit limits and time-outs, are applied correctly.
• Seeing which pages load slowly or return errors, and measuring whether our advertising reaches the right audience.

Cookies do not give us access to the rest of your device, and they do not store your card details in a readable form. How we handle the personal data that cookies generate, and the rights you have over it, is set out in our privacy policy.

The types of cookies we use

We group cookies into four categories. The cookie notice on the site uses the same grouping, so the choices you make there map directly onto the descriptions below.

Strictly necessary cookies

These cookies are needed for the site to function and for your account to stay secure, so they cannot be switched off in the cookie notice. Their purposes include holding your session open while you play, spreading traffic across our servers, remembering the choices you made in the notice itself, and flagging unusual sign-in patterns so our team can step in. They also help us apply the limits, time-outs and self-exclusion settings recorded against your account.

Performance and analytics cookies

These cookies tell us how the site is used, in totals rather than by name. Their purposes include counting visits to each page, showing us where a deposit or registration flow was abandoned, and reporting technical errors so they can be fixed. We use the results to make pages faster and clearer, not to make decisions about individual players.

Functionality cookies

These cookies remember the preferences that make the site easier to use. Their purposes include keeping the language and currency you selected, holding games in your favourites list, remembering that you have already closed a notice, and keeping the live chat window open as you move between pages.

Marketing cookies

These cookies measure the performance of our advertising and help limit how often the same message is shown to you. Their purposes include recording that a visit came from a partner or a campaign and reporting how many people went on to open an account. We do not use marketing cookies to advertise to anyone who has self-excluded, closed their account or asked us to stop sending marketing.

How to manage cookies on the site and in your browser

You are in control of every category except the strictly necessary one. There are two places to make a change, and either one takes effect straight away.

In the cookie notice on the site

The notice appears the first time you visit and can be reopened at any time from the cookie settings link in the site footer. From there you can accept all categories, reject the optional ones, or turn individual categories on and off and save your choice.

In your browser settings

1. Open the settings or preferences menu in your browser.
2. Find the privacy, security or site data section.
3. Choose whether to block all cookies, block third-party cookies only, or clear the cookies already stored.
4. Set the browser to delete cookies each time you close it, if you prefer a clean start.
5. Repeat the steps on every browser and device you use, because settings are not shared between them.

Your choice is itself stored in a cookie, so clearing your cookies, switching browser or using private browsing will bring the notice back and the defaults will apply until you choose again.

What happens if you block cookies

Turning off optional cookies has no effect on your ability to play, deposit or withdraw. Blocking cookies at browser level is different: because strictly necessary cookies carry your session and our security checks, the site may not work fully without them.

• You may be signed out repeatedly, or unable to sign in at all.
• The cashier may not complete a deposit or withdrawal, and payment pages may fail to load.
• Preferences such as language, currency and favourites will not be remembered.
• Account tools and verification steps may not display the correct status.

Changes to this policy and how to reach us

We update this policy when the cookies we use change, when a supplier changes, or when the law or our licence conditions require it. The current version always sits at this address, and the date it last changed is shown at the foot of the page. If a change affects your choices, the cookie notice will ask you to confirm them again.

If you want to know more about a particular cookie, want help changing your settings, or think something on the site is not behaving as this policy describes, our team will look into it and reply in writing.